Shared Team Inbox

One WhatsApp number. Your whole team replying.

Bring every customer chat into one shared inbox. Assign conversations, collaborate with notes and reply faster, without sharing a single phone.

Start Free Trial Book a Demo
Unlimited chatsMulti-agent loginWorks on mobile
Chat assigned to PriyaSales team · round-robin
AKPSRMNJ
4 agents online Avg reply 38s
Resolved in 2 minOrder #4821
RS
Rahul Sharma● Online on WhatsApp
PSPriya
Hi, is cash on delivery available for Pune?10:42
📝 Note from Amit: VIP customer, offer free shipping
Yes Rahul! COD is available, and shipping is free on your order 🚚10:43 ✓✓
Type / for quick replies…
1 numberfor your whole team
Unlimitedagents and chats
3x fasterfirst reply time
0 missedcustomer messages
Features

Everything your team needs to reply together

Built for sales, support and operations teams that work from one WhatsApp number.

Multi-agent access

Give every teammate their own login on the same WhatsApp Business number. No phone sharing, no WhatsApp Web juggling.

SalesSupportBillingOperations

Smart assignment

Route chats by team, round-robin, keyword or agent availability.

Internal notes

Leave private notes and @mention teammates inside any chat.

Labels and filters

Tag chats as New, Pending or Resolved and filter in one click.

Agent performance

Track response times, resolved chats and workload per agent.

Quick replies

Save your best answers and send them with a shortcut.

/priceHere are our plans and pricing…/codYes, cash on delivery is available…

Bot to human handover

Your chatbot handles common questions and passes complex chats to the right agent with full context.

How it works

From message to resolved, automatically routed

Every chat reaches the right person in seconds.

Customer messagesA new chat arrives on your WhatsApp number
Rules applyKeyword, team or round-robin decides the owner
Agent repliesWith notes, quick replies and full history
Chat resolvedTagged, saved to CRM and tracked in reports
Why switch

One phone vs one shared inbox

What changes when your team moves off a single WhatsApp phone.

Regular WhatsApp phone

  • One person can reply at a time
  • Chats get missed after hours
  • No idea who replied to whom
  • Customer data stays on one phone

Mr. Automation Team Inbox

  • Your whole team replies from one number
  • Bots answer 24/7 and hand over to agents
  • Every reply shows the agent and time
  • All chats saved securely in your CRM
FAQ

Frequently asked questions

How many agents can I add?

Plans include team members, and you can add more from ₹100/month.

Can I see who replied to a chat?

Yes. Every reply shows the agent name and time, and managers can view all conversations.

Does it work on mobile?

Yes. The inbox works in any mobile browser, so your team can reply from anywhere.

Can the chatbot and agents work together?

Yes. The bot answers common questions and hands over to an agent whenever needed.

Give your team one inbox for every WhatsApp chat.

Start building smarter customer conversations today.

Start Free Trial Book a Demo