Workflow Automation

Automate follow-ups that run while you sleep.

Trigger messages, tags and actions from customer behaviour, orders and forms, with delays and conditions built in.

Triggers and conditionsSmart delaysReady-made recipes
Cart recovered₹3,499 order placed
Reminder sentautomatically · 2h later
Workflow active
Abandoned cart recoveryRunningEdit flow
Trigger

Customer leaves items in cart

Wait

2 hours

Send message

Your cart is waiting 🛒 Complete your order

Condition

Did the customer order?

Yes
Action

Tag “Customer”, send thank-you

No
Action

Send 10% off coupon

Triggerskeywords, orders, forms
Delaysminutes, hours or days
Conditionsbranch on replies
Actionsmessage, tag, assign
Features

Build automations that work around the clock

Connect triggers, delays, conditions and actions without writing code.

Triggers

Start workflows from keywords, forms, orders, payments or tags, so the right journey begins the moment something happens.

KeywordNew orderPaymentForm submitTag added

Delays

Wait minutes, hours or days before the next step.

Conditions

Branch based on customer replies, tags or order status.

Actions

Send messages, add tags, assign agents or update the CRM.

Ready-made recipes

Start from templates for carts, reminders and more.

Store integrations

Shopify, WooCommerce and other tools can trigger workflows.

How it works

Set it up once, let it run forever

Four steps from idea to automated follow-up.

1Choose a triggerWhat starts the workflow
2Add stepsMessages, delays and conditions
3Test itPreview before going live
4Turn it onIt runs automatically, 24/7
Recipes

Popular workflows to start with

Automations businesses switch on first.

Abandoned cartOrder updatesAppointment remindersPayment remindersWelcome seriesLead follow-upReview requestsBirthday offers
FAQ

Frequently asked questions

Can workflows connect to my store?

Yes. Shopify, WooCommerce and other tools can trigger workflows.

Can I stop a workflow when a customer replies?

Yes. Add a condition to exit on reply.

Is there a limit on workflows?

Limits depend on your plan. Add-ons are available.

Put your WhatsApp follow-ups on autopilot.

Start building smarter customer conversations today.